Terms & Conditions
Last Updated; April 2026
These terms and conditions are intended to provide clear and fair guidance on the use of this website. By accessing www.twooakscounselling.co.uk, you agree to be bound by them.
This website is owned and operated by Emma Sims, trading as Two Oaks Counselling Ltd, Mansfield, Nottinghamshire.
1. About This Website
This website provides general information about counselling services offered by Two Oaks Counselling Ltd. The content is intended for general information only and is not a substitute for personalised counselling or professional advice.
This website is not a crisis service and is not monitored at all times. If you are experiencing a mental health emergency, please contact your GP, call 999, or reach the Samaritans on 116 123 (free, 24 hours a day).
2. Use of This Website
This website is intended for adults seeking information about counselling services. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
You must not misuse this website by knowingly introducing malicious content, attempting to gain unauthorised access, or using it in any way that is harmful, offensive, or disruptive.
3. Intellectual Property
All content on this website, including text, images, graphics, and design, is owned by or licensed to Two Oaks Counselling Ltd and is protected by copyright and intellectual property law. You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
4. Accuracy of Information
I take care to ensure that the information on this website is accurate and up to date. However, I cannot guarantee that all content is free from errors or omissions, and I reserve the right to make changes at any time without notice. While I take care to ensure the information is helpful and up to date, it should not replace seeking personalised support where needed.
5. External Links
This website may contain links to third-party websites for your convenience and information. These links do not imply endorsement of those sites or their content. I have no control over external websites and accept no responsibility for their content, privacy practices, or availability.
6. Limitation of Liability
To the fullest extent permitted by law, I accept no liability for any loss or damage arising from your use of, or inability to use, this website or its content. This does not affect any liability that cannot be excluded under applicable law.
7. Privacy and Cookies
Your use of this website is also governed by my Privacy Notice, which includes information about how cookies are used on this site.
8. Changes to These Terms
I may update these terms and conditions from time to time. The current version will always be available on this website. Continued use of the website following any changes constitutes your acceptance of the updated terms.
9. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
If you have any questions about these terms and conditions, please contact me:
Emma Sims, Two Oaks Counselling Ltd, Email: emma@twooakscounselling.co.uk
Telephone: 07586 957744
These terms and conditions were last reviewed in April 2026. Two Oaks Counselling Ltd is not a law firm and this document does not constitute legal advice. If you have specific legal concerns, please consult a qualified solicitor.